Did you know that you can monitor the productivity of your team even when they are working remotely?
Can your employees easily separate work and personal calls using their own mobile?
Are you promoting a flexible work environment to attract talent to your business?
Did you know all the features of your office phone system can be used remotely? This includes ring groups, calling out from your office phone number, monitoring how many calls are being answered and made remotely and seamlessly transferring calls to team members around the world as if they were side by side in an office.
Retain productivity and stay connected at all times to colleagues and customers with a cloud based phone system. Yes, that is right, you can have all the functionality and productivity for your team to work remotely with your phone system if you are set up on 3CX or Microsoft Teams!
If you aren’t on one of these phone systems yet, we can get up and running quickly, just contact us and we can help you step by step, email us at sales@yamo.com.au.
With the 3CX and Microsoft Teams iOS and Android applications, business communication is no longer tied to the office building. Take your extension with you anywhere and work on-the-go or at home. Reply to business SMS, Facebook and website messages, make and receive calls as if everyone were in the office, chat with co-workers, start a video call on the fly and ensure your customers are satisfied even if you’re working remotely (they won’t even know you aren’t in the office!).
Your team will not need to give out their personal information (mobile numbers etc) or need a ‘work mobile’ in a potentially quick shift to remote working that may be necessary for your team members in this current working environment. Having your team set up and prepared will allow calls to continue to be logged and recorded if needed. These are just a couple of the features of the cloud based phone system.
As cloud-based systems continue to be more and more common, from hosting files in a cloud storage system like Google Drive or Amazon S3, to phone systems such as Microsoft Teams, 3CX, or Amazon Connect, these advancements allow businesses to effectively communicate information between all team members.
In the current work climate, businesses are frequently losing talent if they aren’t offering flexible remote working conditions. How can you allow your team to work remotely? The answer: by having a cloud based system. No need for physical phone hardware. All your team members can use our cloud-based phone systems at home or anywhere in the world!
At Yamo, we use the 3CX system, and, coupled with a cloud storage system, we are able to reduce the typical cost of needing a physical office location and server space, only paying for what we need and scaling up or down as needed.
Yamo has always been a remote business, opting to utilise the cloud to our advantage. We love the flexibility of working remotely. From hiring outside of Australia, to having team members at various locations throughout Australia and the world.
In 2021, one of our voice solution engineers, Matthew, was able to utilise this remote working opportunity and live in America with his partner for an extended period of time, while still performing his job as if he were in a physical office location in Australia. All he needed was an internet connection and he was able to securely connect to our voice network allowing him to make and receive calls as needed as if he was at home in Australia.
If you are ready to improve your customer service, reduce costs and allow flexibility for your team (they too could work overseas!) with a powerful cloud system that works wherever your team is, our team at Yamo would love to show you how. Call us on +61 1300 518 081 for a free consultation and demo. Or email us at sales@yamo.com.au and we will get you started.
